One of the most powerful features of our Outreach feature is the ability to insert dynamic blocks of content in your automated emails. For example, you can insert a block of content that lists out all the Activation steps that an account (or user) has NOT completed. 

Setting up a dynamic email module

To set up a dynamic email module, select "Outreach settings" from the main Outreach tab:

From there you will create a new module and select a scoring profile for which you want to build it. 

From there, you will fill in the content that you want to appear in the email that you send to your users. This is very important. For each Activation step you want to include in your emails, toggle the switch until it turns green. Then you can enter the copy you want to appear if an account has NOT completed that step. 


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