Step 1: Connect to Segment 🔌
Sherlock is built to work exclusively off of data push through Segment.com ( Guide for Implementing Segment ) or via our own API. The first step is to connect Sherlock to your Segment account or start sending data via our API (you can find your API key here). You should see a large prompt for this when you create your account.
Step 2: Wait for your data to flow into Sherlock 📊
As with any solution based on your product's data, you won't be able to use Sherlock until your data starts flowing in. This can take up to a day, so we recommend setting up Segment and coming back to Sherlock the following day to get set up.
Step 3: Create your engagement score 🔢
Once your data starts flowing into Sherlock, you can start configuring your product's engagement score. Simply click, "Configure Score" on your dashboard and give your important product events a weight based on their importance.
You can read more detail on configuring your score here.
Step 4: There is no step four. You're done. 👌
Setting up Sherlock is that simple. Keep in mind that the scoring profile is not set in stone and we definitely recommend playing with your scoring model to make sure it makes sense for you.