In Sherlock, you can track the Activation progress of both users and accounts.
Tracking Activation is very simple. In order to track the activation of a user or an account, you will need to set the Activation criteria - which you can do from the Configure Score Profile page:
Setting Activation Criteria
Setting the Activation criteria is how you define Activation for your users and accounts. Activation can be defined as a series of actions (i.e. - and account has integrated data, created a report, connected a device, etc) and/or as having any specific trait.
Once you define the activation criteria, Sherlock will start tracking the Activation Rate for your users/accounts.
What is an Activation Rate?
Activation Rate describes an user/account's progress toward Activation. It is always displayed as a percentage. For example, if your activation criteria has 4 steps and an account has met 3 of them, then its Activation Rate will be 75%. A user/account with an Activation Rate of 100% is considered "Activated".
You can find Activation rates on each user/account detail page...
As well as on the User/Account overview pages:
