With Sherlock's Intercom Action, you can automatically create Tags on your user or company records in Intercom based on engagement triggers created in Sherlock.
CREATING AN INTERCOM ACTION - CREATING TAGS
Tagging records in Intercom when specific Sherlock triggers are hit is a great way to segment and automate messaging in Intercom based on Sherlock data. To create an Intercom Action, simply:
Add a new Action from the Action index page:
3. Select Intercom
4. Select an existing or create a new Tag
You have the option of selecting a Tag that already exists in Intercom or creating a brand new one. If you create a new Tag in Sherlock it will populate in Intercom when the trigger is met for the first time.
5. Confirm Tag looks like you want it to and then click