By Derek1 author10 articles
What do those emojis next to a user's score change rate mean?
Why am I not seeing Tenure for my users or accounts in Sherlock?
What is Tenure and how is it calculated?
Can I see how my engagement score changes over time?
Do you use today's events in the engagement score calculations?
Why am I not seeing certain users or accounts?
Excluding Users and Accounts from Score
What is an "Active user" in Sherlock?
How are segments scored?
How is the Sherlock score calculated?